FAQ Section

When will my parcel arrive?

Date Night Box Range

We deliver date night boxes and gifts all over New Zealand. If all the items for your date night box or gift are in stock, your order will be dispatched within 3-4 working days, in most cases, this is the next working day. Depending upon the content of the box, we may decide not to ship your box out on a Friday to prevent any products to spoil or melt over the weekend.

You will be notified if any items in the date night box or gift option you ordered is out of stock. In this instance, please allow an additional 4 – 6 working days for your box to be shipped. We will keep you updated on the status of your order.

All date night boxes placed on backorder or that is part of a pre-order has specified waiting times as indicated at the time of your order. Please check these waiting times before placing your order.

In ultimate worst-case scenarios, rural deliveries (as defined by the courier company) can take up to 7 business days.

Delivery Rates:

We offer Free Shipping on all our products throughout New Zealand including Rural Addresses.

Delivery Time Frames (estimated):

> North Island – 1 – 3 days
> South Island – 3 – 5 days
> Rural – (as defined by our Couriers)  5 – 7 days
> PO Boxes – We are unable to send orders to PO Boxes

Please note that the above delivery time frames is only from the moment your parcel has left our premises and that at times deliveries can be delayed due to circumstances beyond our control (such as: natural disasters, road closures, bad weather, inter-island sailings being cancelled and the like). When your order is dispatched, you will receive an automated email (from GOSWEETSPOT) with all the details, including tracking details. Most orders are able to be tracked, but there is an exception to this rule in ‘some’ rural areas as the drivers do not always carry electronic scanners.

All our packages are sent with ‘signature required’ tracking. Please inform us if you would like your package to be left unattended. Take Note in this instance: We can not take any responsibility for products like chocolates that might melt due to weather conditions OR for damage to your parcel while it was left unattended on your request. If you have a Leave Unattended Location Tag the above terms are valid.  We can not take any responsibility for products like chocolates that might melt due to weather conditions OR for damage to your parcel after it has been delivered. Otherwise, the courier will leave a card to call for the recipient to arrange re-delivery at a convenient time, alternate address or pick up from the agent/depot. We find that if you have an alternate daytime address, such as a work address that delivery is a quicker and smoother process.

While we do our absolute best to ensure timely delivery of your date night boxes and gifts, there are some situations that are out of our control, such as:

  • Incorrect delivery address
  • No access to the property and no-one to sign for the parcel
  • Nobody responds to the courier to sign for the date night box
  • Nowhere safe to leave the parcel when requested to leave unattended
  • Recipients have moved or gone away on holiday
  • The item is not collected, or re-delivery arranged once a card to call has been left

What’s in my date night box?

Each and every box is different and you’ll find a content list in the description of the varies date night box listings. Everything you need for a great date night. You won’t receive a bunch of random items that you need to make into a date. We include the instructions for all the activities and elements to execute it perfectly. Our boxes are designed to help couples do something new and fun together, things that you might not have thought of yourself.  Date Night is more than just a movie and popcorn after all. Our guarantee is that you’ll do something fun together – and you’ll have a shared experience that will make memories that will last a long time.

Why choose Dandelion Date in a Box?

We are here to help make all your date night wishes come true.

We strive to bring you new and exciting experiences during your date nights to help you make memories you’ll treasure for a long time.

We want to help you experience new “mini-adventures” with your partner because you deserve it.

  • Our themed date night boxes are creative and fun
  • You get a unique date night delivered straight to your door
  • Hassle-free to order
  • A date night that doesn’t break the bank
  • No more being in a rut of “we don’t know what to do” “it’s so last-minute, let’s just settle for. . .”. No more defaulting to watching a movie on the couch.
  • Helps you to rediscover your relationship
  • We strive in offering those extra personal touches to make your date night experience that extra bit special
  • It’s better than home-delivered pizza
  • No babysitter required – unless you want one
  • It’s for everyone – No matter your ethnicity, race, romantic attraction, sexual orientation or relationship dynamic these date night boxes are perfect for YOU

What’s not to love? 😉

(We really do want to leave you a moment to catch your breath and enjoy date night again)

Who would enjoy our date night boxes?

* Anyone in a committed relationship
* Anyone just starting out in a relationship
* Couples that want to bring a little adventure and mystery into date night
* New Parents – No Babysitter Required
* The Budget conscious pair
* Newlyweds
* Honeymooners
* The “We have been married for so many years, I can’t forget our anniversary” superstars
* The “Does this ring make me look engaged” team
* Madly in love, but I’m running out of date night ideas duo

What if I don’t like my date night box?

Every box is different, and you will definitely have your favourites. If there is one in particular that you didn’t enjoy, please send us your feedback.
We would love to hear from you. Also, if you have a great idea you’d like to see in one of our future boxes, please don’t hesitate to inform us.

Where do you deliver?

We deliver date night boxes and gifts all over New Zealand.

Can I gift a Date Night Box?

Certainly, all you need to do is ensure that in the SHIPPING section at checkout, you put the recipients’ details. Enter the names of the couple in the Special Instruction block as we personalize some of the content. They will not ever see a receipt, or billing information, as long as you put YOUR information in the BILLING section at the checkout.

What are my payment options?

Card Payments: We use Stripe, which handles 28% of online transactions in the world.

LayBuyLaybuy lets you receive your online purchase now and spread the total cost over 6 weekly automatic payments. Interest-Free. Late fees may be charged for missed payments.

Bank Transfer: When you choose to make a direct debit into our bank account, your date night box will only be shipped once payment has cleared.

PayPal: Pay from your bank account, debit card, or any credit cards linked to your PayPal account. Read the legalities here.

Do you have a product you think would fit perfectly in one of our date night boxes?

Fantastic! Send your information to dandelion{@}dateinabox.co.nz. Who you are, what you do, what you want to be featured in our date night boxes and we’ll be in touch in no time!